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  • How long do custom embroidery orders take to produce and ship?
    Do to the high volume, line jackets can take anywhere from two - six weeks to produce and ship. Group orders may take longer.
  • How do I order something custom?
    We love to assist our customers with their visions. Use the "Contact" page to send us your ideas and we will be in touch shortly.
  • Why don't you accept returns for custom orders?
    We expect you know what you want. Once it's made there's nothing we can do with your custom order. Orders can only be returned within 30 business day for a full refund if defective. Thanks for your understanding.
  • Why do orders take so long?
    This is an individually owned company. Unfortunately, we can't produce items as fast as major companies. We pride ourselves on transparency and customer service. We expect our customers to read and comprehend our policy.
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